Emergencies

Emergency Vet Services in Rochester

As many of you may have heard, our local veterinary emergency service, Veterinary Specialists and Emergency Services (VSR) has temporarily discontinued offering emergency receiving services including surgical cases between the hours of 10 pm and 6 am.

South Towne Veterinary Hospital
is continuing our normal business hours:

Monday-Thursday 8 am until 7 pm
Friday- 8 am until 6 pm
Saturday 8 am until 12 pm
Sunday Closed

Please know that your pet's health and well-being are always our top priority. If your pet is ill or experiences a medical emergency during our normal business hours, do not delay in calling to let us know as soon as possible to ensure the best outcome for an appointment.

The veterinary field as a whole is presently under tremendous pressure. We are no exception and are continuing to work tirelessly to see as many critical patients as we can. Please trust we will do everything in our power and your pet’s best interest to provide or refer for the best care possible.

Patience and preparedness are greatly appreciated at this time. We are currently booking out over a month for healthy exams.

We are providing the list below for after-hours care. Please note hours and services are subject to change over time. We encourage you to call these locations prior to leaving your home.

If your pet experiences an emergency after hours, please call any of the following emergency centers:

  • Veterinary Specialists and Emergency Services in Rochester (limited hours)
    825 White Spruce Blvd, Rochester, NY 14623
    585-424-1277
  • Orchard Park Veterinary Medical Center in Buffalo
    3930 N Buffalo St, Orchard Park, NY 14127
    716-662-6660
  • Veterinary Medical Center Syracuse
    5841 Bridge St, East Syracuse, NY 13057
    315-446-7933
  • Cornell Animal Hospital in Ithaca
    930 Campus Road, Ithaca NY 14853
    607-253-3060
  • Urgent Veterinary Care in Auburn
    207 Genesee St, Auburn, NY 13021
    315-515-3074
  • Northwest PA Pet Emergency in Erie PA
    429 W 38th St, Erie, PA 16508
    814-866-5920

Experiencing an emergency during our regular hours? Call us at (585) 312-0039 or stop by our hospital.

We Put Your Pets First

  • We collaborate with a Board Certified Surgeon for advanced orthopedic surgeries.
  • Our focus is to provide a broad spectrum of different diagnostic procedures.
  • It is our goal to provide our clients with a great experience using the best medical treatments.
  • We treat each and every patient as if it were our own and we value the trust you put in us.
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  • “He truly cares about the animals and their owners.”

    - Elise W.

  • “He has real bedside manner when it come to all animals.”

    - Pat C.

  • “I really couldn’t be more impressed. So grateful to have such an incredible Veterinary Office in the Rochester area!”

    - Alyssa J.