Keeping Safe During COVID-19

The well-being and safety of our staff, clients and patients continues to be a top priority for South Towne Veterinary Hospital.

We are scheduling appointments for all services. If you have been waiting to schedule your pet’s wellness exam, elective procedure, or any other type of appointment, please call us at 585-334-1550 to discuss the best time to bring your pet in to see us.

For now, we are offering curbside check-in, check-outs, appointments and other services. Kindly call our hospital from your car when you arrive for your appointment. All communication regarding the exam, estimates, and diagnostic results will take place over the phone.

Medication requests or non-emergency pet concerns should be e-mailed to We will be monitoring this e-mail account to provide timely replies. For non-emergencies please use this e-mail, recent call volume has been higher than normal during operations and we would like to address emergency cases as a priority.

We continue to fill prescriptions and diets which you can pick up curbside at our hospital. Please be sure to call ahead and when you arrive.

Due to the unprecedented nature of this situation, we are asking that you to please allow extra time as we navigate through this. Please call us or e-mail us to ensure we connect with you on your pet’s needs.

We Put Your Pets First

  • We collaborate with a Board Certified Surgeon for advanced orthopedic surgeries.
  • Our focus is to provide a broad spectrum of different diagnostic procedures.
  • It is our goal to provide our clients with a great experience using the best medical treatments.
  • We treat each and every patient as if it were our own and we value the trust you put in us.
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Our Raving Reviews

  • “He truly cares about the animals and their owners.”

    - Elise W.
  • “He has real bedside manner when it come to all animals.”

    - Pat C.
  • “I really couldn’t be more impressed. So grateful to have such an incredible Veterinary Office in the Rochester area!”

    - Alyssa J.