Updated June 12, 2020:
Dear South Towne Veterinary Hospital Community,
We want to thank you for your support and patience these last few months as we have worked to provide care for our patients while keeping our community safe. The well-being and safety of our staff, clients and patients continues to be a top priority for South Towne Veterinary Hospital.
We are happy to share; we will be returning to normal hours of operation starting on Monday, June 15, 2020 to better serve the needs of our clients.
Normal Hours of Operation
Monday – Thursday 8:00 am – 7:00 pm
Friday: 8:00 am – 6:00 pm
Saturday: 8:00 am – 12:00 pm
We would also like to share that we are scheduling appointments for all services.If you have been waiting to schedule your pet’s wellness exam, elective procedure, or any other type of appointment, please call us at 585-334-1550 to discuss the best time to bring your pet in to see us.
For now, we are offering curbside check-in, check-outs, appointments and other services. Kindly call our hospital from your car when you arrive for your appointment. All communication regarding the exam, estimates, and diagnostic results will take place over the phone.
Please give us a call if you are unsure if your pet should be seen by a veterinarian.
Medication requests or non-emergency pet concerns should be e-mailed to firstname.lastname@example.org. We will be monitoring this e-mail account to provide timely replies. For non-emergencies please use this e-mail, recent call volume has been higher than normal during operations and we would like to address emergency cases as a priority.
We continue to fill prescriptions and diets which you can pick up curbside at our hospital. Please be sure to call ahead and when you arrive.
Due to the unprecedented nature of this situation, we are asking that you to please allow extra time as we navigate through this. Please call us or e-mail us to ensure we connect with you on your pet’s needs.
The veterinarians and staff of South Towne Veterinary Hospital
“He truly cares about the animals and their owners.”- Elise W.
“He has real bedside manner when it come to all animals.”- Pat C.
“I really couldn’t be more impressed. So grateful to have such an incredible Veterinary Office in the Rochester area!”- Alyssa J.