TEMPORARY UPDATE TO HOURS OF OPERATION (Updated 5/22/20):
Pets are family and we know how important it is for them to receive necessary care when they need it.
During this time, South Towne Veterinary Hospital remains open and committed to serving all pets in our community while keeping the safety of our staff and clients a priority.
Effective Monday, May 25, 2020, we will be adjusting our hours to the following:
Hours of Operation:
Monday 5/25 Closed in observance of Memorial Day
Tuesday 8:00 am – 7:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 8:00 am – 7:00 pm
Friday 8:00 am – 5:00 pm
Saturday and Sunday – Closed
For now, we are offering curbside check-in, check-outs, appointments and other services. Kindly call our hospital from your car when you arrive for your appointment. All communication regarding the exam, estimates, and diagnostic results will take place over the phone.
Please give us a call if you are unsure if your pet should be seen by a veterinarian.
Medication requests or non-emergency pet concerns should be e-mailed to email@example.com. We will be monitoring this e-mail account to provide timely replies. For non-emergencies please use this e-mail, recent call volume has been higher than normal during operations and we would like to address emergency cases as a priority.
We continue to fill prescriptions and diets which you can pick up curbside at our hospital. Please be sure to call ahead and when you arrive.
Additionally, we are accepting appointments for puppy/kitten wellness, dentals, and procedures. If you would like to reschedule your routine appointment for a later date, please contact us and we will work with you to reschedule.
South Towne Veterinary Hospital takes the health and well-being of our clients, patients and staff very seriously and want to make sure we are at our best to care for your pets during COVID-19.
Due to the unprecedented nature of this situation, we are asking that you to please allow extra time as we navigate through this. Please call us or e-mail us to ensure we connect with you on your pet’s needs.
The veterinarians and staff of South Towne Veterinary Hospital
“He truly cares about the animals and their owners.”- Elise W.
“He has real bedside manner when it come to all animals.”- Pat C.
“I really couldn’t be more impressed. So grateful to have such an incredible Veterinary Office in the Rochester area!”- Alyssa J.