Meet our Practice Manager
What is a veterinary practice manager?
The practice manager is responsible for a variety of management tasks such as personnel management and shift scheduling, interviewing and training new hires, taking inventory, overseeing payroll, ordering supplies, and tracking accounts payable or receivable. practice managers must have excellent organizational and leadership skills. A veterinary practice manager may receive on the job training or become certified from an accredited college program.
What responsibilities does a veterinary practice manager have?
The veterinary practice manager’s primary duties include overseeing hospital operations, supervising the hospital staff and monitoring customer service and satisfaction. Additional responsibilities are:
- Funds and resource management
- Conducting annual employee reviews
- Interviewing potential candidates for job positons
- Hiring and firing of employees
- Training front end staff
- Billing and receiving payments
- Coordination of past due accounts with collection agencies
Job Title: Practice Manager
Length of time you’ve been with South Towne: 11 years (as of 3/18)
Education/Degrees: Associates in Criminal Justice from Monroe Community College, Associates in Business Management from Finger Lakes Community College
Reason for choosing this field: I have always loved being around animals and I enjoy being part of a team that helps both animals and their owners.
What do you like most about South Towne and/or your favorite parts of the day: I enjoy working in a family like atmosphere and contributing to the well-being of animals
Hobbies/interests/family/pets: I enjoy doing anything outdoors, camping, fishing, gardening and attending concerts. I have two Great Danes, Captain & Morgan (they are siblings) and four cats, Boone, Gator, Tucker and Levi.